Hi this is shilpa
Top 10 Communication Skills
- Listening. Being a good listener is one of the best ways to be a good communicator. ...
- Nonverbal Communication. Your body language, eye contact, hand gestures, and tone all color the message you are trying to convey. ...
- Clarity and Concision. ...
- Friendliness. ...
- Confidence. ...
- Empathy. ...
- Open-Mindedness. ...
- Respect.
Being able to communicate effectively is the most important of all life skills.
Communication is simply the act of transferring information from one place to another. It may be vocally (using voice), written (using printed or digital media such as books, magazines, websites or emails), visually (using logos, maps, charts or graphs) or non-verbally (using body language, gestures and the tone and pitch of voice).
How well this information can be transmitted and received is a measure of how good our communication skills are.
The Importance of Good Communication Skills
Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between.
The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Professionally, if you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills. Communication skills are needed to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential skills that employers seek.
Interpersonal Communication Skills
Interpersonal skills are the skills we use when engaged in face-to-face communication with one or more other people.
For a good general introduction to the topic of interpersonal communication skills, you may like to read our pages on Interpersonal Communication Skills, What is Communication? and Principles of Communication.
Our pages on Barriers to Communication and The Ladder of Inference, and Improving Communication give you some ideas about what may be going wrong in your personal communication processes, and how to address those issues. There may, in particular, be issues relating to Intercultural communication.
Our more specific pages on interpersonal communication skills are divided broadly into Verbal Communication, Non-Verbal Communication and Listening.
Verbal communication
Verbal communication is all about what we say, which is an important way of getting our message across.
The words that we choose can make a big difference to whether other people understand us. Consider for example, communicating with a young child, or with someone who does not speak our own language very well. You need to use simple language, short sentences, and check understanding regularly. It is quite different from a conversation with an old friend whom you have known for years, and with whom you may not even need to finish your sentences.
See our pages on Verbal
Non-verbal communication
Using our voice is only the tip of the iceberg. We actually communicate far more information using Non-verbal Communication. This includes non-verbal signals, gestures, facial expression, body language, tone of voice, and even our appearance.
You can find more about this on our pages on Body Language, Face and Voice, Personal Presentation and Personal Appearance.
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